This Privacy Policy describes how clenzio.shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact

If you have questions or wish to make a complaint, contact us at info@clenzio.shop.

Collecting Personal Information

We collect device information, order information, and customer support information to operate and improve our services, process payments, fulfill orders, and comply with legal obligations.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

Sharing Personal Information

We share personal information only with service providers such as Shopify, payment processors, and shipping partners as required to operate our business and comply with legal obligations.

Behavioural Advertising

We may use cookies and similar technologies for analytics and marketing. You can opt out via your browser settings or advertising platform controls.

Using Personal Information

Personal information is used to process orders, provide customer support, improve the Site, and communicate with customers.

Lawful Basis (GDPR)

For EEA residents, personal data is processed based on consent, contract performance, legal obligations, and legitimate interests.

Retention

We retain personal information only as long as necessary to fulfill legal and operational obligations.

Your Rights

You may request access, correction, or deletion of your personal information by contacting info@clenzio.shop.

Cookies

Cookies are used to enhance functionality and analyze usage. Disabling cookies may affect site performance.

Changes

This policy may be updated periodically. Changes will be posted on this page.

Last updated: January 2026